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Application ========== Please mention previous experience in your cover letter and type the word 'Blue' at the end of your cover letter, so I know you've read this. This role is an exciting opportunity to work with a growing food & tech startup.We are looking for someone to handle incoming customer requests and help out with some content writing & side projects.The ideal person has customer support experience, is friendly, dynamic, efficient, and lets their personality shine through.We are a small company focused on online selling on various ecommerce platforms.Hours & length of work ===================== The number of days to be worked per week is up to you. Messages are sent out on my servers every day, so you just simply catch up on the extra messages after a day off.For example: If you were working 4 hours a day on average, you would need to work 8 hours on the day after your day off to catch up, or 6 hours over the next 2 days.You won't really be using Instagram itself, just my management software but the experience will come in handy at certain points (when posting hashtags for shoutouts) A fast & reliable internet connection is required too - the work is done on a virtual private server (log in via remote desktop connection on Windows) Skills ======= Good English language skills are required.
We just give them coupons and answer pre-sale questions they may have to get them to buy.
Your role will be to respond to the messages people reply back with.
Most of the time you'll just be using a copy and paste template, since most replies will be similar.
- Initially, it's going to be a part-time post where you will start answering emails on Saturdays and Sundays however, we need you to be readily available able to commit fulltime once the business scales up.
Do not apply for this job if you are not available full time for this position.